Troubleshooting BS Trace: Common Issues and FixesBS Trace is a diagnostic and tracing tool used to track signals, events, or logs in systems that require detailed visibility. Whether you’re using BS Trace for application tracing, network diagnostics, or embedded systems debugging, misconfigurations and runtime issues can reduce its usefulness. This article walks through common problems users encounter with BS Trace and gives step‑by‑step fixes, practical tips, and preventive measures.
1. No Output or Empty Trace Files
Symptoms
- Trace command completes but produces no output or an empty file.
- The tracing UI shows no events.
Common causes
- Trace level or filters are too restrictive.
- Tracing not enabled in the target system or process.
- Permissions prevent reading trace data or writing output.
- The traced process uses buffering that delays writes.
Fixes
- Verify trace is enabled:
- Ensure the target process or system has tracing turned on (check config flags/environment variables).
- Broaden filters and levels:
- Temporarily set trace level to a verbose or debug state and remove filters (e.g., include all modules).
- Check permissions:
- Run the trace collection with sufficient permissions (sudo/administrator) or grant read/write access to trace directories.
- Force flush/bypass buffering:
- If the traced app buffers logs, enable line-buffered or unbuffered output, or use the tool’s flush option.
- Validate output path:
- Confirm the configured output directory exists and has enough disk space.
Example command adjustments
- Increase verbosity: bs-trace –level debug –output /var/log/bs_trace.log
- Run as root if needed: sudo bs-trace …
2. Trace Contains Too Much Noise
Symptoms
- Trace file is extremely large and hard to analyze.
- Irrelevant modules or repetitive events dominate output.
Common causes
- Global verbose tracing enabled.
- No or overly broad filters applied.
- High-frequency events (timers, heartbeats) not suppressed.
Fixes
- Apply targeted filters:
- Filter by module, PID, or event type to capture only relevant information.
- Use sampling or rate-limiting:
- Capture one in N events for high-frequency sources.
- Adjust trace level per component:
- Set verbose logging only for the components under investigation; leave others at info/warn.
- Post-process logs:
- Use tools to filter, deduplicate, or collapse repetitive events before analysis.
Example filter usage
- bs-trace –filter “module:network AND level:warn” –output filtered.log
3. High Overhead / Performance Impact
Symptoms
- System CPU or latency spikes while tracing.
- Traced application slows or times out.
Common causes
- Synchronous tracing or heavy payloads (stack traces, large payload dumps).
- Writing trace output to slow storage.
- Excessively detailed capture (e.g., capturing full memory dumps).
Fixes
- Use asynchronous or buffered tracing:
- Offload trace writes to background threads or a separate collector process.
- Reduce trace detail:
- Avoid capturing full stack dumps or large payloads unless necessary.
- Change output destination:
- Write to fast local disk (SSD) or send to a remote collector designed for high throughput.
- Apply sampling:
- Reduce the volume by sampling events rather than logging everything.
- Limit trace duration:
- Keep high-detail tracing on only for short windows.
Config example
- bs-trace –async –sample ⁄100 –output /fastdisk/bs_trace.log
4. Time Skew and Ordering Problems
Symptoms
- Events appear out of order when merged from multiple sources.
- Timestamp inconsistencies across nodes.
Common causes
- Unsynchronized system clocks across machines.
- Per-thread clocks or relative timestamps used by the tracer.
- Buffering delays causing late arrival of events.
Fixes
- Synchronize clocks:
- Use NTP or PTP to align clocks across machines.
- Use monotonic timestamps or include sequence numbers:
- Configure BS Trace to emit monotonic counters or sequence IDs per event.
- Include clock-offset metadata:
- Capture and store clock-offset measurements to correct ordering in post-processing.
- Merge carefully:
- Use the tool’s merge utility that accounts for known clock skews and sequence numbers.
Example
- Enable monotonic timestamps: bs-trace –timestamps monotonic
5. Missing Context (e.g., Missing Correlation IDs)
Symptoms
- Traces show events but you can’t correlate requests across services.
- No trace IDs propagated in distributed calls.
Common causes
- Tracing context not propagated in headers or RPC metadata.
- Library/framework not instrumented to pass correlation IDs.
- Sampling dropped necessary spans.
Fixes
- Instrument propagation:
- Ensure all services add and forward a trace/correlation ID in requests (HTTP headers, RPC metadata).
- Use standardized headers:
- Adopt W3C Trace Context (traceparent) or other agreed header format.
- Patch third-party libraries:
- Add middleware or interceptors that attach trace IDs.
- Lower sampling or force-sample critical paths:
- Temporarily disable sampling for flows under investigation.
- Validate end-to-end:
- Perform an end-to-end test to confirm IDs survive crosses.
Example header
- traceparent: 00-4bf92f3577b34da6a3ce929d0e0e4736-00f067aa0ba902b7-01
6. Corrupt or Unreadable Trace Files
Symptoms
- Trace parser fails with parse errors.
- Files are truncated or show binary garbage.
Common causes
- Trace process terminated while writing.
- Disk I/O errors or file system corruption.
- Wrong format specified when reading.
Fixes
- Verify file integrity:
- Check file size and run filesystem checks if needed.
- Use stable formats:
- Prefer robust, documented formats (e.g., JSONL, protobuf) with checksums.
- Recover partial traces:
- Try parsing up to the last valid record; many tools support tolerant readers.
- Re-run traces with atomic writes:
- Write to temp files then rename to avoid partial files on crash.
- Check tool versions:
- Ensure reader and writer are compatible versions.
Recovery tip
- Parse tolerant: bs-trace-parse –tolerant partial.log > recovered.json
7. Authentication / Authorization Errors
Symptoms
- Collector rejects trace uploads.
- “Access denied” messages or token errors.
Common causes
- Expired or missing API keys.
- Misconfigured permissions on the collector or storage.
- Incorrect endpoint or region.
Fixes
- Refresh credentials:
- Update tokens or API keys and ensure their clock validity.
- Validate endpoint and region:
- Confirm the collector URL and region match the configured credentials.
- Check ACLs and roles:
- Ensure the principal has permission to write traces.
- Enable retries/backoff:
- Temporarily retry uploads with exponential backoff to handle transient auth flakiness.
Example
- bs-trace –upload-url https://collector.example.com/v1/upload –api-key ABC123
8. Tool Crashes or Internal Errors
Symptoms
- BS Trace process exits unexpectedly or logs internal exceptions.
Common causes
- Bugs in the tracer or third-party libs.
- Resource exhaustion (file descriptors, memory).
- Incompatible runtime environment.
Fixes
- Check logs and stack traces:
- Collect stderr/stdout and internal logs for the crash window.
- Upgrade/downgrade:
- Try the latest stable version or revert to a known-good release.
- Monitor resources:
- Increase file descriptor limits, memory, or run on machines with sufficient capacity.
- Run in isolated mode:
- Disable optional plugins to identify the faulty component.
- File a bug report:
- Provide reproducer steps, logs, and environment details to maintainers.
9. Incompatible Versions Between Components
Symptoms
- Features missing, parse errors, or unexpected fields when exchanging trace data.
Common causes
- Collector, agent, and tooling are different incompatible versions.
- Format changes not supported by older readers.
Fixes
- Align versions:
- Use compatible versions of agent, collector, and CLI tools.
- Use backward-compatible formats:
- Configure tools to emit legacy-compatible format if available.
- Test upgrades in staging:
- Validate end-to-end tracing behavior before rolling to production.
10. Difficulty Analyzing or Searching Traces
Symptoms
- Searching traces is slow or queries return incomplete results.
- Analysts can’t easily find root causes in large trace sets.
Common causes
- No indexing or poor index strategy.
- Traces not enriched with searchable metadata.
- Lack of visualization or trace-analysis tooling.
Fixes
- Add useful metadata:
- Include service names, request IDs, user IDs, and error markers in traces.
- Index critical fields:
- Ensure fields used for queries are indexed in your trace backend.
- Use visualization:
- Employ trace viewers that present spans, timelines, and dependency graphs.
- Build dashboards and alerts:
- Surface common failure patterns with dashboards and automated alerts.
Comparison: Filtering vs Sampling
Approach | Pros | Cons |
---|---|---|
Filtering (capture only relevant events) | Smaller files, easier analysis | Risk of missing context |
Sampling (capture subset uniformly) | Low overhead, preserves statistical view | May miss rare events |
Preventive Practices
- Enable structured, consistent trace schemas across services.
- Standardize on trace context propagation (W3C Trace Context).
- Automate clock synchronization (NTP/PTP).
- Limit trace duration for verbose modes and use tokenized access for uploads.
- Run regular upgrades in staging with compatibility checks.
Quick Troubleshooting Checklist
- Is tracing enabled and at the correct level?
- Are filters too restrictive or too broad?
- Are clocks synchronized across systems?
- Do you have required permissions and correct endpoints?
- Is the tracer and collector version-compatible?
- Are you writing to fast, reliable storage?
- Are trace IDs propagated across services?
If you want, tell me the specific BS Trace configuration or an error message you see and I’ll give tailored steps and exact commands.
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